Student Services

College of DuPage provides many services to assist students in making appropriate academic and career plans, addressing other issues and enriching their College of DuPage experience through co-curricular activities. College of DuPage wants every student to achieve success in his/her own college endeavors and to have the opportunity to grow both in and out of the classroom.

Advising Services

Advising Services provides personalized, proactive support to help students navigate through their educational journey from their first semester through graduation and transfer. Academic advisors will assist students in choosing courses that fit their degree or certificate requirements while supporting their personal interests and goals. 

Academic advisors provide clear guidance on graduation requirements, transfer pathways, and prerequisites so students can make the best choices for their future. 

Academic advisors support students by assisting them in understanding degree pathways, determining the best path to achieve their goals, and collaborate with students to develop the best academic plan to achieve their academic goals. They help students consider transfer opportunities, research colleges and universities and plan a smooth transition to their next institution. 

Academic advisors support students by connecting them to services such as tutoring, counseling, career services, student life and financial aid, helping students get the most out of their COD experience. We strongly recommend that a student connect with an academic advisor each semester to update their educational plans, check for changes in the COD curricula and verify transfer information. 

Students may schedule an appointment with Advising Services by calling (630) 942-2259.

Counseling Services

College of DuPage counseling services are available to all students. Counseling sessions are free and confidential. In-person, virtual, and phone sessions are available, and walk-ins are welcome.

Counselors specialize in personal counseling, career counseling, and educational counseling. Visit cod.edu/counseling or call 630-942-3330 to learn more.

Center for Access and Accommodations

College of DuPage is committed to the equitable access of educational opportunities for individuals with a documented medical condition, disability, illness, or injury in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act, as amended. The Center for Access and Accommodations processes medically related requests for services and coordinates accommodations for students with a documented medical condition. Requesting accommodations is completely voluntary and must be initiated by the student (with or without the help of an advocate or support person). Students should contact the Center for Access and Accommodations with any questions they have about accessibility or accommodations. Students who are requesting academic accommodations must self-identify and provide supporting medical documentation within a formal request to the Center for Access and Accommodations prior to the start of the term, or as soon as medically possible.

Veterans Services

Veterans Services is a resource center for transitional, educational and financial information. Through a variety of resources and services, center staff provides processing of military and veteran educational benefits; guidance with scholarships and loans; orientation; as well as referrals for specialized veterans counseling. The local chapter of the Student Veterans America is also sponsored by this office and meets regularly in the Veterans Lounge. The Veterans Services office provides community connections and promotes awareness through presentations and participation in ongoing events. The office assists students with:

  • Processing Department of Veterans Affairs, Department of Defense and Illinois Student Assistance Commission programs designed for veterans, military personnel and dependents.
  • Applying for and participating in the Army or Air Force Reserve Officers’ Training Corps.
  • Staying connected to other veterans and their families through outings, social events and celebrations.

International Student Services

The International Student Services office serves prospective international students interested in applying for an F-1 or M-1 student visa or transferring from another college or university as well as serving currently enrolled international students with comprehensive immigration advising for maintenance of the F-1 or M-1 visa.

The International Admissions Representative is available for assistance with the international application process by calling (630) 942-2979. The International Advisor is available for assistance with immigration advising, USCIS applications and notifications, basic academic and personal advising as well as employment workshops by calling (630) 942-3328.

The Community College Initiative Program (CCIP) is a U.S. Department of State grant that supports students for one academic year in the United States. Students from Colombia, Dominican Republic, Ghana, India, Indonesia, South Africa, Brazil, Egypt, Ivory Coast, Kenya, Bangladesh and Turkey enroll in academic courses, participate in professional development and engage in community service while they gain perspective on American society, culture and institutions. The program coordinator can be reached at (630) 942-2564.

All services can also be obtained by visiting the International Student Services office in the Student Services Center (SSC), Room 2225

Career Services Center

The Career Services Center provides job and career-related support and guidance. Through a variety of resources and services, this center provides students, alumni and community residents with a connection to area employers and opportunities for paid and non-paid work experiences such as, internships, full- and part-time employment and service-learning opportunities.

The Career Services Center is located in the Student Services Center (SSC), Room 3258. Career Services helps students to be career and workforce ready through a variety of resources, including:

  • Electronic tools to support career preparation
  • Employer resource information
  • On-campus interviewing with employers and recruiters
  • Career specialists and workshops to assist students in their job search, professional brand and more!
  • Web-based job board which posts full- and part-time employment opportunities and internships
  • Annual Career and Internship Fair with more than 70 employers

For more information about Career Services, call (630) 942-2230 or email csc@cod.edu.

Math Assistance Area

The Math Assistance Area (MAA) offers help to students enrolled in COD mathematics courses, in physics and in most chemistry classes. Help is available to COD students taking their class at any COD location, in any modality. Most students are served on an on-demand basis, with no appointment needed, in both face-to-face and online formats when the campus is open. The MAA is staffed by COD full-time mathematics faculty and non-classroom adjunct faculty who are available to answer questions about homework assignments or to clarify concepts. The faculty can also provide mathematics advising, information about math placement test preparation, and course recommendations. On campus, the MAA houses print material for COD math, physics and chemistry courses, including current textbooks, for student use in the MAA. For more information, call (630) 942-3339 or email us at mathassistancearea@cod.edu.

Tutoring Services

Tutoring Services provides assistance for COD courses across the curriculum. Students must be enrolled in the courses for which they are requesting services. Tutoring is available at the Glen Ellyn campus with select services offered at COD centers when sites are open. Many services are available online without an appointment through the “Student Support” tab on the College’s Blackboard site. Trained peer and professional tutors hold demonstrated master proficiency in the subjects they tutor. To request tutoring or obtain more information, call (630) 942-3686 or email tutoring@cod.edu.

Writing, Reading, Speech Assistance

Writing, Reading, Speech Assistance (WRSA) supports all currently enrolled COD students. This one-on-one assistance is available for all types of assignments in every academic discipline. Coaches/consultants work with students to develop strategies for improving their communications skills.

Writing coaches assist students in narrowing a topic, focusing on a thesis, utilizing clear writing strategies and making revisions.

Reading coaches review strategies for understanding textbooks and study skills.

Speech consultants provide help with topic selection, research, outlining and presentation delivery. The speech studio provides a supportive environment to practice public speaking skills.

Forty-five minute sessions are available on a walk-in basis or can be scheduled in advance online at https://cod.mywconline.com or by calling (630) 942-3355.

WRSA also offers info sessions for the college placement tests at main campus and the COD centers. Additional workshops are presented at the main campus on various reading, writing, speech and study skills topics throughout the term. A list of current workshops is available at www.cod.edu/learningcommons.

Library

The Library offers its collections and services to students, faculty, staff and District 502 residents. The Library’s website, library.cod.edu, provides access to the Library’s catalog as well as detailed information about Library services and links to resources for research.

The Library provides teaching and learning materials to support and enrich students’ educational experiences. It offers an impressive array of print, audiovisual and electronic resources and provides assistance in how to locate information and use Library resources. The Library has public computers, a digital media lab, student study rooms, and ample study space. Its many special services and collections include I-Share, classes and workshops, and the Career and College Information Collection.

Student Rights and Responsibilities

Code of Student Conduct (Board Policy 5.15)

The Code of Student Conduct was established to ensure the safety and welfare of the entire College of DuPage community; to educate students as to their rights and responsibilities as members of the College community; and to facilitate students’ understanding of the balance between individual and College rights.

College of DuPage recognizes the rights of its students guaranteed by the Constitutions of the United States and the State of Illinois, which include the rights within the institution to freedom of speech, inquiry, assembly, peaceful pursuit of an education and reasonable use of the College services and facilities. In addition to their inherent rights and privileges as members of the College community, students voluntarily assume the obligation to fulfill the responsibilities of all citizens to bear personal responsibility for their actions. Students agree to adhere to the rules, regulations, and policies set forth in this Code and to comply with the standards of classroom behavior as state in their individual course syllabi.

All students at College of DuPage are expected to demonstrate qualities of morality, integrity, honesty, civility, tolerance, and respect. These values are essential to the learning environment and should be exhibited in the conduct of the entire College community, both in and out of the classroom setting.

In the interest of maintaining civility on campus and guaranteeing the broadest range of freedom, the Code of Student Conduct reasonably limits some activities and reasonably prohibits certain behaviors which interfere with the classroom setting, the normal operation of the College and the pursuit of the College’s goals and core values of integrity, honesty, respect, responsibility, and equity.

For the complete Code of Student Conduct, visit cod.edu/student-conduct.

Code of Academic Conduct (Board Policy 5.16)

As members of the College of DuPage Community, we have expectations of faculty and students. Thus, there must be a shared commitment to the highest standards of learning. Faculty and students have mutual responsibility for establishing a clear understanding of the importance of honest academic behavior and for practicing the College of DuPage values of integrity, honesty, respect, responsibility, and equity. Together we envision a positive learning environment that promotes the open exchange of ideas by practicing civility as defined in the Code of Student Conduct and ethical learning behaviors as defined in the Code of Academic Conduct.

For the complete Code of Academic Conduct, visit cod.edu/academic-code.

Prohibition of Discrimination, Harassment and Sexual Harassment (Board Policies 3.10 and 311)

Non-Discrimination Policy

The College will not discriminate in its programs and activities on the basis of race, color, religion or creed, sex, national origin, ancestry, age, marital status, sexual orientation, arrest record, military status or unfavorable discharge from military service, citizenship status, use of lawful products while not at work, physical or mental handicap or disability.

Title IX Services

Preventing and Responding to Sexual Violence

Title IX of the Education Amendments of 1972 prohibits sex discrimination in education programs and activities at all colleges and universities that receive federal funding. Sex discrimination includes sexual harassment and sexual assault and violence. Sex discrimination, including sex-and-gender-based violence, is never acceptable and is a violation of College of DuPage policies as well as state and federal laws.

College of DuPage’s Title IX services include:
  • Maintaining an institutional commitment to non-discrimination. College of DuPage is committed to maintaining a respectful and professional academic and work environment for students, faculty, staff, and visitors. This includes having an environment free from unlawful sexual misconduct and interpersonal violence. This applies to all settings and activities of the College, whether on campus property of off, if the misconduct adversely affects the health, safety, or security of any member of the College community or the interests of the College. This covers all students, employees and other individuals who have a relationship with College of DuPage that enables the College to exercise some control of the individual’s conduct in places and activities that relate to the College’s work.
  • Educating the campus community and disseminating established sexual harassment procedures and best practices. College of DuPage does this to preserve campus safety and ensure compliance with federal laws regarding sex discrimination, sexual assault, domestic violence, dating violence, and stalking.
  • Providing prevention training and ongoing awareness programs for students, employees, and the College community.
  • Providing campus and community resources and referrals for involved parties of sex discrimination and sex-or-gender-based misconduct.
Victims of sexual harassment are encouraged to:
  • Try to stop the behavior by telling the offender clearly that the behavior is unwelcome and offensive to you, and you want it to stop.
  • Get help from others. The College’s Counseling Services or Dean of Students Office can help you identify a way to approach this situation.
  • Be sure to write down the details of what happened.

College of DuPage seeks to foster a community environment in which all members respect and trust each other. It is the responsibility of all College employees who observe or hear an act of possible sexual misconduct to immediately report it to a College resource.

How to Report an Incident

Filing a Title IX complaint serves as official notice to College of DuPage to authorize the TitleIX coordinator to initiate a preliminary investigation into the information and allegations contained within the report. To file an official notice, visit COD’s Sexual Harassment information page at cod.edu/sexual-harassment.

For more information on sexual harassment and additional resources, visit cod.edu/titleix

Student Complaint Process

It is the goal of the College of DuPage that any disagreements be discussed and resolved in a professional manner. When appropriate, attempts should be made to resolve the issue informally with the individual or department directly involved. If an issue or problem still exists, the following formal complaint process should be followed. All formal complaints must be put in writing using the online form at www.cod.edu/dean-of-students/student-complaint-process.aspx

NOTE: The Student Complaint Form does not apply to grade appeals; tuition appeals; violations of the Code of Student Conduct or Academic Conduct; or violations of discrimination, harassment and sexual harassment. Please refer to Student Rights and Responsibilities for procedures regarding these types of concerns or submit s Student Complaint form.

For more information, please visit cod.edu/complaints.

Infectious Diseases (Board Policy 3.44)

Students are to inform the Dean of Students’ office if they have or are a carrier of a reportable Infectious disease as defined by the Illinois Department of Public Health (DPH). Upon being informed that a student is suspected of having a communicable disease, a staff member shall inform the Dean of Student Services or designee who may consult with appropriate College personnel, public health personnel, the College’s legal counsel and the student. Pending
determination, a student who has a chronic communicable disease, or is a carrier of a chronic communicable disease, or a student who is reasonably suspected of having a chronic communicable disease or being a carrier, may be temporarily excluded from the College.For more information, contact the Dean of Students’ office.

Student Appeals Procedures

Academic Regulations Committee

The committee considers student petitions regarding matters such as students’ unresolved concerns about their academic records. The Academic Regulations Committee considers each case on its individual merits. Its decisions are final. An appeal to the Academic Regulations Committee is submitted through the Office of Student Records and must be for classes in which an “F” grade was received for a class taken less than five years before the petition is submitted.

Financial Aid Committee

The Financial Aid Committee, comprised of staff and faculty representatives, is responsible for the awarding of selective scholarships and for Financial Aid Standards of Academic Progress appeal reviews. Scholarship applications and Standards of Progress appeals must be submitted to the Office of Student Financial Aid by the posted deadlines. All decisions of the committee are final.

Military Benefits Committee

The Military Benefits Committee, comprised of staff and faculty representatives, is responsible for the awarding of state and federal education benefits and for Veterans Standards of Academic Progress appeals reviews. Military education benefits certification requests and Standards of Academic Progress appeals must be submitted to the Veterans Services office by the established deadlines. All decisions of the committee are final.

Traffic Appeals Committee

This committee, composed of staff and students, considers the appeals of students who feel they have been wrongly ticketed for traffic violations on campus. Appeal forms can be completed and submitted online.

Appeals must be made within five days of ticket issuance. Right of appeal is forfeited on the sixth day after the citation has been issued. The decision of the Traffic Appeals Committee is final.

ADA Compliance

Appeals regarding accessibility can be made to the Dean of Students, who serves as the ADA Compliance Officer. Recommendations regarding program and physical accessibility for qualified individuals with disabilities are handled by the Office of Access and Accommodations.

Student Privacy

Notification of Students’ Rights Under The Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:

  1. The right to inspect and review the student’s education records within 45 days of the day College of DuPage Office of Student Records receives a request for access. Students should submit to the Office of Student Records written requests that identify the record(s) they wish to inspect. The College will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the College official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
  2. The right to request the amendment of the student’s education records that the student believes is inaccurate or misleading. Students may ask College of DuPage to amend a record that they believe is inaccurate or misleading. They should write the College official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If College of DuPage decides not to amend the record as requested by the student, the College will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  3. The right to consent to disclosures of personally identifiable information (not “Directory Information”) contained in the student’s education records, except to the extent that FERPA authorizes disclosure without consent. One exception that permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff ); a person or company with whom the College has contracted (such as an attorney, auditor or collection agent); a person serving on the Board of Trustees; or a student assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.
  4. Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by College of DuPage to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:
    Family Policy Compliance Office
    U.S. Department of Education 400 Maryland Avenue, SW
    Washington, D.C. 20202-4605

Student Email Policy

The student email policy is in effect upon a student’s first registration for class(es). Dupage.edu student email accounts, Inside.cod.edu student portal, myACCESS student system, COD Alerts, and the College of DuPage website are the official College means of communication with students. Students must check regularly for targeted announcements and email communications. Students have the responsibility to recognize that certain communications are time-critical.

Computer Lab Security Policy

Numerous computing labs are available on campus for student use. Students who use these computing labs must comply with the COD Board of Trustees Policy Manual, Administrative Procedure 10-126, “Electronic Communications” guidelines. In addition to legal sanctions, violators of these guidelines may be subject to disciplinary action, including dismissal or expulsion, as relevant, consistent with other College policies, procedures or collective bargaining agreements.

Tobacco-Free Campus Policy (Board Policy 3.23)

Use of tobacco and tobacco-related products (including electronic cigarettes) is prohibited on all College of DuPage premises, in all indoor College facilities and in all College vehicles.

“College of DuPage premises” includes all land, building, facilities and other property leased or rented by the College, whether on a short-term or long-term basis; owned by the College (including adjacent streets and sidewalks); subject to the control of the College but not leased, rented or owned; and where an official College activity is held and where students, faculty or staff are present or are participants in the official College activity.

Tobacco use is permitted inside private vehicles. The improper disposal of tobacco and tobacco-related products from a vehicle while on College of DuPage premises is prohibited. Improper disposal includes, but is not limited to, spitting smokeless tobacco product, littering and anything that creates fire hazards.

It is the responsibility of all faculty, staff, students and visitors to comply with this policy. Refusal to comply with this policy may result in citations issued by Campus Police and/or disciplinary action by the appropriate administrative office.

Disclosure of Directory Information

The items listed below are designated as “Directory Information” by College of DuPage Board Policy and Procedure 20-15 and may be released for any purpose at the discretion of the College. Under provision of the Family Educational Rights and Privacy Act of 1974, as Amended, a student has the right to withhold the disclosure of any or all of the categories of “Directory Information” listed below. The student should consider very carefully the consequences of any decision to withhold “Directory Information.” Should a student decide to inform the College not to release any or all of this “Directory Information,” any future requests for such information from non-college persons or organizations will be refused. The College will honor a student’s request to withhold the information listed below but cannot assume responsibility to contact the student for subsequent permission to release the information. Regardless of the effect upon the student, the College assumes no liability for honoring the student’s instructions that such information be withheld.

Directory Information consists of the following: Name, community, terms attended, last educational institution attended, major field of study, awards, degrees and awards received, participation in officially recognized sports and activities, height and weight of members of athletic teams. If a student wishes to withhold the directory information, complete the “Student Request to Prevent Disclosure of Directory Information” form and submit it by the fourth week of the term to the Office of the Director of Enrollment Services and Registrar. Forms are available in the Office of Student Records. If the form is not received in the Office of the Director of Enrollment Services and Registrar by the fourth week of the term, it is assumed that the above information may be disclosed.

Forms are available for students who wish to disclose non-directory information and are available in the Office of the Director of Enrollment Services and Registrar, the Office of Student Records, as well as various other offices. This form needs to be completed each term.

Printed Materials Guidelines

Individuals and organizations have the right to distribute printed material on the College of DuPage campus. Such material must not be contrary to local, state or federal laws and no items may be sold or money solicited. However, the Board does reserve the right to control the place, time and manner such printed material is distributed. The administrative procedures concerning the distribution of printed materials are available in the Office of Student Life, Student Services Center (SSC), and on the College website under Board Policies.

General Student Information

Bookstore

The campus Bookstore is located on the first floor of the Student Resource Center and carries all required textbooks for COD students. The Bookstore has textbook purchase options, including new, used, rental and a Price Match Program. Additional items and services include course materials, supplies, COD apparel and gift items, fax service, small copy services and free gift wrapping for any items purchased within the store.

Students who cannot visit the store to shop may shop anytime online at www.codbooks.com. Online orders for course materials and textbooks can easily be placed by using the course information on a student’s schedule. Delivery options include shipping directly to home or free in-store pick up.

The Bookstore offers extended hours during the first week of classes each semester.

Day Hours
Monday 7:45 a.m. - 7 p.m.
Tuesday 7:45 a.m. - 7 p.m.
Wednesday 7:45 a.m. - 7 p.m.
Thursday 7:45 a.m. - 7 p.m.
Friday 7:45 a.m. - 7 p.m.
Saturday 8:30 a.m. - 1 p.m.
Sunday CLOSED

Closing the College—Severe Weather and Other Emergencies

In the event that it becomes necessary to close the campus or to cancel classes and other activities due to inclement weather, notices are sent out through the College’s COD Alerts system via text, email and voice mail. Students are automatically enrolled to receive these alerts. Announcements are also posted on the College’s website at cod.edu, on the exterior LED signs and on Facebook. Information may also appear on the College’s other social media channels, which include, but are not limited to, Instagram and X(Twitter). This closing information is also available on the College’s incoming phone message at (630) 942-2800, through WDCB 90.9fm and WGN Radio’s Emergency Closing Center website.

Dining Services

The campus Dining Services department offers an exciting and innovative dining program for the College of DuPage community. A variety of food concepts, including national brands, are available to choose from. The E.E. Gibson Café is conveniently located on the first floor of the Student Resource Center with hours of operation during the academic year from 8 a.m. to 7 p.m., Monday to Thursday, and 8 a.m. to 2 p.m. on Friday. National-brand food venues are also located on the second floor of the Student Services Center (SSC), the first floor of the Technical Education Center (TEC), and the first floor of the McAninch Arts Center (MAC). Vending machines are located throughout the campus, and provide snacks and cold/hot beverages. For further information on food service or catering functions, contact Dining Services at (630) 942-2555.

College of DuPage Police Department

The College of DuPage Police Department is dedicated to providing exemplary police services, with the highest level of professionalism, to all community members.  The College of DuPage Police Department is a full-service law enforcement agency that operates twenty-four hours a day, three hundred and sixty-five days a year, and is supported by certified and sworn police officers and support staff members.  

The Police Department can be located in the Student Resource Center (SRC) 2100 and in the Homeland Security Education Center (HEC) 1040.  The Department can also be reached by calling 630 942-2000.

Campus Parking

The parking lots on campus are available to faculty, staff, students and visitors. The College reserves the right to tow illegally parked vehicles at the owner’s expense. Some designated parking areas require a parking permit. There is a 20 mph speed limit on all the entrance drives and roads around the campus and a 10 mph speed limit in all parking lots. Penalties for parking violations range from $15 to $250.

Fines may be paid by mail or in person to the Cashier’s Office. To appeal a traffic citation, one must complete a Citation Appeal Form online.

Public Transportation

Pace Suburban Bus Service provides bus transportation to and from the campus in Glen Ellyn. There are three bus stops on campus. One is on the southwest corner of Fawell Boulevard and Lambert Road near the Robert J. Miller Homeland Security Education Center (HEC), and there are two on Tallgrass Road on the north side* of the Student Resource Center (SRC) and the Berg Instructional Center (BIC). Two Pace routes serve the campus directly, No. 714 and No. 715. These routes connect with many others, as well as with the Metra and Northwestern train lines.

Please check the Pace website, www.pacebus.com or call (847) 364-PACE, for up-to-date schedules, fares and route maps.

All routes are subject to change. Pace schedules are available on campus at Campus Central, in the Office of Admissions and Outreach, and the Office of Student Life. Students may purchase a Pace Campus Connection Pass through Ventra. Details can be found at www.pacebus.com/campus-connection.

*The bus stop normally located at the north side of SRC on Tallgrass has been temporarily relocated to the south side of SRC at the pedestrian crosswalk between the SRC and HSC. This condition will exist through the fall 2020 semester and until further notice.